Pricing
Simple monthly pricing. Every module included.
Guest Talk plans are priced by property size and staff seats — not by module. You get PMS, channel manager, booking engine, guest messaging and every integration on every plan. The higher tiers unlock analytics depth, extra properties and higher-touch support.
Starter
Up to 15 rooms
EUR 39 / month
or EUR 390 per year (2 months free)
- PMS Core, Booking Engine, Channel Manager (5 channels)
- Guest Messaging (email + WhatsApp)
- 1 property, 3 staff seats
- Community support
- GDPR data-processing addendum
Growth
Up to 60 rooms
EUR 89 / month
or EUR 890 per year (2 months free)
- Everything in Starter
- Unlimited OTA channels, Google Hotel Ads
- Analytics module with pickup pace
- Accounting module with Xero/QuickBooks export
- 5 properties, 15 staff seats
- Priority chat support, SLA 4h business hours
Scale
Up to 150 rooms
EUR 189 / month
or EUR 1890 per year (2 months free)
- Everything in Growth
- Operations & Group Sales modules
- Unlimited properties and seats
- Custom rate-shopper set (up to 10 competitors)
- Dedicated onboarding manager
- 24/7 phone support with 1h critical SLA
- Single sign-on (SAML) and audit-log export
What is not in the pricing table.
Two questions we get asked before every walkthrough, so we answer them up front.
Setup fee. There is no setup fee on Starter and Growth. Scale plans include a one-off onboarding project fee of EUR 480 that covers the dedicated onboarding manager, the historical-data import from your current PMS and two team-training sessions. Migration from SiteMinder, Cloudbeds, Cubilis, D-EDGE or a spreadsheet-based system is included.
Per-transaction fees. Guest Talk does not charge per-booking fees. The one exception is the Stripe payment processing fee, which is set by Stripe (typically 1.4% + EUR 0.25 for European cards, 2.9% for non-EU cards). You keep every euro after that. There is no revenue share, no OTA-style commission and no upsell royalty.
Add-ons that cost extra. Only two: the SMS pass-through for guest messaging (EUR 0.06 per SMS, direct pass-through of the Twilio price) and the WhatsApp session pass-through (EUR 0.005 per session, direct pass-through of the Meta price). Everything else — including analytics depth, all integrations and unlimited email messaging — is included in the base plan.
Plan comparison at a glance.
| Feature | Starter | Growth | Scale |
|---|---|---|---|
| PMS Core | Yes | Yes | Yes |
| Booking engine | Yes | Yes | Yes |
| Guest messaging (email, WhatsApp) | Yes | Yes | Yes |
| Guest messaging (SMS, Instagram, Facebook) | - | Yes | Yes |
| Channel manager | 5 channels | Unlimited | Unlimited |
| Google Hotel Ads free links | - | Yes | Yes |
| Analytics module | Basic | Full | Full + rate shopper |
| Accounting module | - | Yes | Yes |
| Operations module | - | - | Yes |
| Group sales module | - | - | Yes |
| Properties | 1 | 5 | Unlimited |
| Staff seats | 3 | 15 | Unlimited |
| Support | Community | Chat, SLA 4h | Phone 24/7, SLA 1h |
| Single sign-on (SAML) | - | - | Yes |
| Audit log export | - | - | Yes |
| Custom DPA | Standard | Standard | Negotiable |